Appointments
- Book via Anima (follow the link on our Home page to set up your account).
- Book via the NHS App or online by registering for Patient Access (ask at Reception for a registration form).
- Telephone our reception team on 01933 396000.
- Call into the surgery.
EMIS Access Online Services
Due to our system back up, online facilities are unavailable between 10pm - 4am.
Chaperones
Patients are entitled to have a chaperone present during any consultation, examination, or procedure if they feel it is necessary. This can be a family member, a friend, or a formal chaperone.
To avoid delays, patients are encouraged to request a chaperone when booking their appointment. In some cases, the healthcare professional may also request a chaperone to be present.
Routine Appointments
Routine appointments can be booked up to two weeks in advance. To maintain continuity of care, we encourage patients to see the same doctor whenever possible, though you are free to choose any doctor you prefer.
Our booking systems / reception team will ask for a brief description of your symptoms to ensure you are booked with the most appropriate clinician.
Urgent Cases
If your issue is urgent and cannot wait for the next available appointment, please inform us, and we will arrange for you to see our duty doctor. Please note this may involve a wait, and you may not be able to see your preferred doctor. We kindly ask that you use this service considerately.
If you are unable to keep an appointment please let us know with as much notice as possible, so that we can give the appointment to someone else.